Privacy Policy

Your Personal Information

At Bird Pick Tea & Herb, your information is confidential. This includes your orders, products purchased or inquired about. We respect your right to privacy and will never sell or rent your personal information to any third party organization.
The information we obtain:

1. Customer name
2. Billing and shipping addresses
3. Phone/Fax numbers
4. E-mail address
5. Credit card number (for orders only)
6. Expiration date of credit card
7. IP (Internet Protocol) address
8. Browser type
9. ISP (Internet Service Provider)
10. Referring/Exit pages, Date/Time stamps
11. Platform type

How and what we use your information for:

1. Processing and shipping orders, this pertains to any communications regarding orders or order statuses (including tracking numbers)
2. Informing customers of product updates or promotions
3. Collecting information to help us to deliver better quality service (email and surveys only). We use customer’s personal information solely for the purpose of internal usage and developing our relationship with customers. Promotional emails from Bird Pick can be disabled from Your Account or we can disable it for you via info@birdpick.com, one of our representatives will contact you to verify your identity.
4. All log file-based information are stored by the server. This information is used to analyze customer traffic trends, help aid in website administration, and gather demographic information for aggregate use. None of the aforementioned information will be used in a manner to ascertain personal identity of any of our visitors.

On rare occasions it may be necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature, and are extremely infrequent.

We occasionally revise this policy to reflect changes and improvements in the way we protect your personal information. We will notify users of the site of any changes by posting the revised policy on this page. Users should check this page regularly for changes. Your use of our site following any such change means that you agree to the modified rules.

Third Parties

We do not partner with other companies to analyze your information. However, we do require that you accept cookies. Bird Pick uses cookies to keep track of each visitor and to link them to their shopping cart. By accepting cookies from Bird Pick, you agree to this privacy policy. We use the cookie information to improve website functionality and personalization. They also help us in communicating with customers and in reporting problems.

Credit Card Use

It is completely safe to use your credit card on birdpick.com, we use the latest encryption technology - Secure Sockets Layer (SSL) to ensure that your personal information is protected. Encrypted data is secure and cannot be read as it travels over the internet. This includes your name, address, and credit card number. Bird Pick understands the importance of maintaining your privacy. We have no intentions to sell, rent or give away your personal information to any companies.